Project Execution Approach  
 

Well Structured to address Re-structured APDRP

The mPower solution is largely customized to meet the utility requirements; yet having enough flexibility to configure the business processes according to changing business environment, thereby cutting down on time required for customization and implementation. This is one of our unique advantages when it comes to R-APDRP in terms of successful pilot completion within 12 months. At the same time, the tools developed by us and the experience gained in data migration from legacy/manual systems helps us to successfully meet the deadlines for enterprise wide rollout.

We understand the Indian utility business processes inside out. We also understand the reasons why different offices/regions within the utility follow different business practices. This understanding and our ability to talk the language of the utility management and staff makes it easy for us to convince them to adopt uniform business processes across the organization, thereby reducing the implementation timelines and avoiding the numerous roadblocks on the way.

Our unique project execution methodologies that were framed and continuously refined from our utility project execution experience allows us to smoothly handle project execution in a multi-vendor project environment within the specified timelines and within the budget.


 

 



"Our consumers are now a happy lot thanks to our outsourced customer care and billing operations. We are now able to focus more on technical and strategic issues."


- CMD
A client in South East India

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"We were proven right. Outsourcing is the way to go in the deregulated environment. This success gives us enough confidence to consider outsourcing all the activities in the customer value chain, in the near future."

- Managing Director
A utility in central India

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