Solution Offering  
 

Well Structured to address Re-structured APDRP

The mPower based solution offering from Phoenix is based on an advanced technology platform that allows seamless integration of multiple applications, services and devices in a future proof manner.

The mPower enterprise integration platform helps achieve business agility, anywhere information access, multi-modal communication, multi-device integration, business intelligence and enterprise integration through service oriented architecture and IT sophistication through the following basic tenets.

mPower product suite is the result of over 8 years of sustained effort at helping the Indian utilities realize their priority objectives like reducing AT&C losses and improving customer satisfaction. The product suite has been evolving continuously based on lessons learnt from the field while offering billing and customer care services to over 10 million unique consumers for over 6 years in the Indian environment.

Having been implemented in large utilities, one of the largest mPower implementations at APEPDCL caters to nearly 4.5 million consumers.


 

 



"Our consumers are now a happy lot thanks to our outsourced customer care and billing operations. We are now able to focus more on technical and strategic issues."


- CMD
A client in South East India

+ Read more


"We were proven right. Outsourcing is the way to go in the deregulated environment. This success gives us enough confidence to consider outsourcing all the activities in the customer value chain, in the near future."

- Managing Director
A utility in central India

+ Read more

 

Copyright © 2008 Phoenix IT Solutions Ltd. All Rights Reserved.