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Higher RoI. Lower TCO.
The challenges that confront the utilities sector have been the subject of much analysis in the recent past. Some of these major concerns are related to:
- Metering fraud, billing delays and bad debts
- Supply shortages, poor quality of supply and increasing input costs
- Insufficient consumer touch points and dwindling consumer satisfaction index
- Ageing man power, shortage of skilled man power and increasing payroll costs
- Ageing network, obsolete technology and need to invest huge sums on upgrades
- Lack of sufficient data for analysis and real time monitoring
- Need to be ready for the smart grid future
- Need to conserve energy to reduce spiralling input costs
mPower TM based CIS and smart grid solutions from Phoenix help utilities overcome these challenges with measurable benefits, while the smart energy solutions address the consumption end of the power spectrum to save on energy costs and earn carbon credits. Our solutions offer the highest Return on Investment (RoI) with perhaps the lowest Total Cost of Ownership (TCO).
Moreover, our solutions are built and deployed using the mPrise integration platform that incorporates the best of Enterprise 2.0 technologies to help protect utility investments with an agile, process oriented framework to meet their changing business needs. This in itself relieves the utilities from the burden of depending on their software vendor for all software modifications whenever there is a change in your business processes.
To top it all, our licensing and pricing models are not meant to fleece utilities as they grow. We always believed in flexible licensing policy to meet customer requirements. Post implementation support has never been a money spinning strategy for us. It is a firm commitment to ensure uninterrupted operations at the utility. We have always done and will continue to do so, whatever it takes to ensure business continuity at our customer’s place. That is a promise and will always remain our first priority.
Our dedicated maintenance & support teams are just a call away to address utility concerns in the shortest time possible without causing any inconvenience to their users and with minimum possible disruption to their operations.
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